Specials Offers
& Newsletter |
Questions?
contact us
at 888-502-4774
International Orders
212-398-4386 or
Email
us |
Customer
Service Hrs
Monday - Friday
9:00am to 6:00pm |
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Free FedEx Delivery & 30-Day Return |
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Credit
Card Processing & Transaction Security
All orders placed on Spark of Ice website are NOT charged in real time.
Orders are charged only when appropriate criteria are met, such as: correct billing
information, availability of product, etc.
Spark of Ice takes appropriate security measures to protect against the loss, misuse or
alteration of information that we have collected from you at our site so you can feel
comfortable and secure when shopping. When you check out and see either a solid key icon
or a locked padlock icon at the lower portion of your browser window then the site is
secured through Secure Sockets Layer (SSL). We always use industry standard encryption
technologies when transferring and receiving your personal information on our site. Pages
requesting personal information should always have one of these icons. You may find our
SSL Security LOCK at the bottom left of all our pages at www.sparkofice.com
Privacy Policy
All information gathered by Spark of Ice through your order is kept strictly confidential
and will not be distributed to any 3rd party, company or individual EVER. This information
will be used solely in the following respects:
-To personalize your site experience and to allow us to deliver the type of content and
product offerings in which you are most interested.
-To allow us to better service you in responding to your customer service requests.
-To process your transactions in a timely fashion.
-To administer a contest, promotion, survey or other features offered on our site.
If you have opted-in to receive our e-mail newsletter or opted to receive updated
information regarding particular products, we may send you periodic e-mails. If you would
no longer like to receive promotional e-mails from us, simply reply to one of our e-mails
with the word “REMOVE” in the subject.
Cookies – What are they?
Cookies are small files that a site or its service provider transfers to your computer's
hard drive through your Web browser (if you allow) that enables the site's or service
provider's systems to recognize your browser and capture and remember certain information.
For instance, we use cookies to help us remember and process the items in your shopping
cart. They are also used to help us understand your preferences based on previous or
current site activity, which enables us to provide you with improved quality of service.
We also use cookies to help us compile aggregate data about site traffic and site
interaction so that we can offer better site experiences and tools in the future.
You can choose to have your computer warn you each time a cookie is being sent, or you can
choose to turn off all cookies. You do this through your browser (like Netscape Navigator
or Internet Explorer) settings. Each browser is a little different, so look at your
browser Help menu to learn the steps to modify your cookies. If you turn cookies off, you
won't have access to many features that make your site experience more efficient and some
of our services will not function properly. However, you can still place orders over the
telephone by contacting customer service.
Third party links
In an attempt to provide you with increased value, we may include third party links on our
site. These linked sites have separate and independent privacy policies. We therefore have
no responsibility or liability for the content and activities of these linked sites.
Nonetheless, we seek to protect the integrity of our site and welcome any feedback about
these linked sites (including if a specific link does not work).
Changes to our policy
Spark Of Ice Reserves the right to modify this policy without notice. If changes ever do
occur to our privacy policy, we will post those changes on this page. Policy changes will
apply only to information collected after the date of the change.
Your consent
By using our site, you fully consent that you have read and agreed to our privacy policy,
terms and conditions.
Questions or Concerns
If you have any questions you may contact us at any time. We are here to help make your
shopping experience Safe and User-Friendly. customerservice@sparkofice.com. |
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